Voicent Predictive Dialer

Voicent Predictive Dialer: A comprehensive application that lets you run telemarketing campaigns and easily manage calls and agent conversations

Telemarketing campaigns can be extremely time consuming as normally call operators need to manually call individuals and listen to the phone ringing in many cases since most people do not answer.

Voicent Predictive Dialer is a powerful application that was designed to make telemarketing campaigns more efficient as can automatically dial phone numbers but also skip disconnected, busy or no answer lines.

With this tool, you can call several phone numbers at once from your computer and when someone answers it will send you a notification. Disconnected and busy lines are automatically ignored and when a person answers you can redirect it to one of your operators.

On top of that, the application can record audio conversations with a microphone or a phone. You don’t need any kind of specialized hardware to use Voicent Predictive Dialer, just a microphone and a pair of headphones.