TekIVR

TekIVR: Efficient application for optimizing the automated customer support.

TekIVR is a reliable application that was developed specifically for phone systems that will enable them to process touch tones and voice waves during a call, which means it will allow users to record custom greetings or different messages that should be played in different circumstances.

The program will work with IPv4 addresses that can be employed as a SIP domain, and since the installation process is quick and easy, users will be greeted by a well-organized interface that will make it easy for them to use.

It will also allow users to come up with scenarios that they more often come across when calling, and the editor comes with many included common actions, like Play, Evaluate, Wait, Execute, Transfer, Record, Synthesize, or Recognize, which users can arrange in any order they want.

TekIVR is a great tool for all individuals that want to optimize automated customer support, prioritize the calls based on urgency and value, collect info about the callers, and more.